Booking is simple. Here is how it works, in three steps.
1. Tell us what needs fixing. Fill in the Request a Handyman form with your contact details and a description of the job. The clearer the description, the better prepared your handyman will be.
2. Pay the fixed $125 call-out fee online (prepaid). It includes the first hour of labor and travel within 10 miles; beyond 10 miles, travel is $2.50 per additional mile, confirmed with you before dispatch. Once paid, your slot is reserved and we dispatch.
3. Your handyman confirms before any work starts. On arrival, the handyman first checks your description and any photos you sent against the actual job, and makes sure the tools and materials on hand are right for it. If everything matches, work starts straight away. If the job on site differs from the description, the handyman will quote you there and then: you agree and pay first, then the extra work begins. A quoted price never goes up — if we quote two hours, you pay for two hours, even if the work takes longer. If you don’t accept the quote, we simply use the time already included; when that time ends, the handyman stops at a safe point, tidies up, and tells you exactly what remains and what it would cost to finish. You can pay to continue on the spot, or book another visit. We never carry on working without payment agreed first.
Good to know: we serve Staten Island, NY only, Monday to Saturday, 7:00 AM – 8:00 PM. The call-out fee is non-refundable once a handyman has been dispatched. Every job is different and unexpected situations can arise, so CMG Bridge reserves the right of final interpretation. Questions? See our FAQ page, email handyman@cmgbridge.com, or call 917-859-4428 for emergencies.