NO-REFUND POLICY
CMG Global Purchase Inc. provides handyman, repair, maintenance, installation, and home improvement services.
Because our services involve scheduling technicians, dispatching service crews, reserving time, purchasing or preparing materials, and performing work at a customer’s property, payments for completed or scheduled services are generally non-refundable.
No Refunds for Completed Services
Once a service has been completed, payments are non-refundable.
If you have concerns about the work performed, please contact us as soon as possible so we can review the situation and determine whether any service-related correction is appropriate.
Service Requests and Cancellations
If you need to cancel or change a scheduled service, please contact us as soon as possible.
Cancellation or rescheduling does not automatically create a right to a refund. Any exception will be considered by CMG Global Purchase Inc. based on the circumstances of the request and the status of the service.
Materials and Special Orders
If materials have already been purchased, ordered, or prepared specifically for your project, those costs may be non-refundable.
Pricing
Before dispatching a technician, we will provide the applicable price range or other available pricing information for the requested service. You are responsible for approving the applicable service before work begins.
Additional work outside the original request may require additional approval and charges.
Questions or Concerns
If you have a question or concern about a service or payment, please contact us directly:
CMG Global Purchase Inc.
- Contact person: Dong Wei
- Phone: 917-859-4428
- Email: handyman@cmgbridge.com
- Mon – Sat, 7:00 AM – 8:00 PM · Emergency call-out 24/7
- Business address: 1257 bay ridge ave Brooklyn NY11219
We will review service-related concerns and work with you to address them appropriately.
This No-Refund Policy may be updated when necessary to reflect changes to our services or business practices.